Mobile Tech Sales Pro - Growth & Benefits

T-Mobile; Cheney (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Up to 12 paid holidays

Parental leave

Family building benefits

Medical/dental/vision insurance

Job summary

T-Mobile is hiring for a retail-oriented role focused on helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers along their shopping journey, using digital tools and strong communication to enhance satisfaction.

Expect structured training, opportunities for performance-based incentives, and a focus on teamwork and customer relationships across channels.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail-oriented role focused on helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers along their shopping journey, using digital tools and strong communication to enhance satisfaction.

Expect structured training, opportunities for performance-based incentives, and a focus on teamwork and customer relationships across channels.