Mobile Sales Pro: Tech Solutions & Customer Care

T-Mobile; Hays (KS); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Healthcare benefits

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile in Hays, Kansas, seeks a frontline Retail Associate to engage customers and help them select technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through the shopping journey while developing skills in customer interaction and digital tools usage. The role supports team goals and customer satisfaction.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Must be legally authorized to work in the United States; 18 years of age or older.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Job description

T-Mobile in Hays, Kansas, seeks a frontline Retail Associate to engage customers and help them select technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through the shopping journey while developing skills in customer interaction and digital tools usage. The role supports team goals and customer satisfaction.