Mobile Sales Pro: Tech Demos & Customer Solutions

T-Mobile; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Paid holidays

Job summary

T-Mobile USA, Inc. in New York seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will build skills in customer service and sales, use digital tools to show coverage, complete training, and contribute to a seamless shopping experience while advancing toward the Mobile Expert role and potential incentives.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales, retail preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to demonstrate network coverage and benefits.
• Complete training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and offering hands-on demonstrations.
• Handle additional duties and projects as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in New York seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will build skills in customer service and sales, use digital tools to show coverage, complete training, and contribute to a seamless shopping experience while advancing toward the Mobile Expert role and potential incentives.