Mobile Sales Pro – Tech Demos & Customer Experience

T-Mobile; Bellaire (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health insurance

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers in-store, showcase technology and service options, and guide shoppers through their journey with expert knowledge. You will build product knowledge, use digital tools, and support sales goals while delivering a standout customer experience.

The role emphasizes customer interaction, problem-solving, and teamwork, with on-the-job training and opportunities for advancement within a fast-paced retail environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Mobile Associate to engage customers in-store, showcase technology and service options, and guide shoppers through their journey with expert knowledge. You will build product knowledge, use digital tools, and support sales goals while delivering a standout customer experience.

The role emphasizes customer interaction, problem-solving, and teamwork, with on-the-job training and opportunities for advancement within a fast-paced retail environment.