Mobile Sales & Customer Experience Pro

T-Mobile; Deer Park (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile in New York is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and develop skills in digital tools and service plan recommendations. Training is provided, with opportunities for stock grants and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Job description

T-Mobile in New York is seeking a Mobile Associate to support retail operations, engage customers, and guide them through technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate features, and develop skills in digital tools and service plan recommendations. Training is provided, with opportunities for stock grants and comprehensive benefits.