Mobile Sales Pro — Tech & Customer Ally

T-Mobile US Inc.; Laniakea (HI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. This learning role focuses on understanding customer needs, demonstrating devices and services, and building expertise for advancement to Mobile Expert.

You will complete new-employee training, learn to use digital tools, and help customers across in-store and online shopping journeys while developing sales and product knowledge. Benefits include stock grants and extensive rewards.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. (Required)

Responsibilities

• Builds proficiency related to serving and selling to customers, delivering world-class experience and loyalty.
• Demonstrates and explains devices and services, with hands-on demonstrations in-store.
• Establishes relationships across channels to own the customer experience and resolve issues.

Skills

Customer service

Sales skills

Communication skills

Team player

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. This learning role focuses on understanding customer needs, demonstrating devices and services, and building expertise for advancement to Mobile Expert.

You will complete new-employee training, learn to use digital tools, and help customers across in-store and online shopping journeys while developing sales and product knowledge. Benefits include stock grants and extensive rewards.