Mobile Sales Pro & Tech Concierge

T-Mobile; Deer Park (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Total Rewards

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers explore and choose technology and service plans in a fast-paced store setting.

You will build product knowledge, demonstrate features, complete training, and collaborate with teammates to deliver a seamless customer experience. Hourly pay starts at $19.50 with training pay; incentives and stock grants are part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Legally authorized to work in the US

Age 18+

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers explore and choose technology and service plans in a fast-paced store setting.

You will build product knowledge, demonstrate features, complete training, and collaborate with teammates to deliver a seamless customer experience. Hourly pay starts at $19.50 with training pay; incentives and stock grants are part of Total Rewards.