Mobile Sales Pro – In-Store Tech Solutions

T-Mobile; Orange (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee stock grants & purchase plan

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build relationships, complete product and systems training, and demonstrate network coverage using digital tools. This role emphasizes hands-on demonstrations, customer service and sales, with opportunities for growth within the team.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Work eligibility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build relationships, complete product and systems training, and demonstrate network coverage using digital tools. This role emphasizes hands-on demonstrations, customer service and sales, with opportunities for growth within the team.