Mobile Sales Pro – Store-in-Store

T-MOBILE USA, Inc.; Illinois; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

Parental and family leave

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations, engaging customers in a high-traffic retail setting.

You will educate customers, demonstrate solutions, and drive sales while delivering exceptional service. A High School Diploma and at least 6 months of customer service or sales experience are required; extensive benefits and stock-related incentives are highlighted in the Total Rewards package.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, retail environment preferred.
• Strong customer service and sales abilities to drive results.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
• As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Complete training on the in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will properly onboard customers and assist with store operations and asset security.
• Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates, Store-in-Store to bring the T-Mobile brand to life within National Sales partner locations, engaging customers in a high-traffic retail setting.

You will educate customers, demonstrate solutions, and drive sales while delivering exceptional service. A High School Diploma and at least 6 months of customer service or sales experience are required; extensive benefits and stock-related incentives are highlighted in the Total Rewards package.