Mobile Sales Pro — Growth, Tech Solutions, Perks

T-Mobile; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holidays

Medical, dental & vision insurance

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will learn product features, demonstrate solutions, and help customers throughout their shopping journey.

The role requires strong communication, problem solving, and teamwork. A High School Diploma or GED is required; about 6 months of customer service or sales experience in retail is preferred.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will learn product features, demonstrate solutions, and help customers throughout their shopping journey.

The role requires strong communication, problem solving, and teamwork. A High School Diploma or GED is required; about 6 months of customer service or sales experience in retail is preferred.