Mobile Sales Pro: Growth, Stock & Full Benefits

T-Mobile; Naperville (IL); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

Healthcare benefits

Paid time off and holidays

Zusammenfassung

T-Mobile is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with comprehensive training to grow skills and advance within the company.

Qualifikationen

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assume additional duties/projects as assigned by management.

Kenntnisse

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Jobbeschreibung

T-Mobile is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with comprehensive training to grow skills and advance within the company.