Mobile Sales Pro | Growth, Stock Grants & Benefits

T-Mobile; New York (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off and holidays

401(k) and stock grants

Mobile service discounts

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with devices and services in a fast-paced setting. You will use digital tools to showcase network coverage and product benefits, while building strong customer relationships and completing required training.

The role emphasizes customer service and sales excellence, with opportunities for growth, comprehensive benefits, and a pathway to advanced positions within T-Mobile.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.
• Must be legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Assist with other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Legal work status in US

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with devices and services in a fast-paced setting. You will use digital tools to showcase network coverage and product benefits, while building strong customer relationships and completing required training.

The role emphasizes customer service and sales excellence, with opportunities for growth, comprehensive benefits, and a pathway to advanced positions within T-Mobile.