Mobile Retail Sales Pro — Growth & Benefits

T-Mobile; Duluth (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Tuition assistance

Disability insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced store setting. You will build confidence in product demonstrations and use digital tools to show network benefits while delivering personalized service.

The role emphasizes customer relationships, training completion, and contributing to a seamless shopping experience. Compensation includes base pay with training pay and potential incentives, with full benefits

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Interpersonal skills

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced store setting. You will build confidence in product demonstrations and use digital tools to show network benefits while delivering personalized service.

The role emphasizes customer relationships, training completion, and contributing to a seamless shopping experience. Compensation includes base pay with training pay and potential incentives, with full benefits