Mobile Sales Pro — Stock Grants & Growth Potential

T-Mobile US Inc.; Steamboat Springs (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers and guide them through technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey.

The role emphasizes digital tool usage, service plan recommendations, and developing skills in customer interaction. Training and collaboration across channels help ensure a positive customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a Retail environment preferred.
• Strong communication and problem-solving abilities.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging people

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers and guide them through technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey.

The role emphasizes digital tool usage, service plan recommendations, and developing skills in customer interaction. Training and collaboration across channels help ensure a positive customer experience.