Mobile Sales Pro — Elevate Tech & Customer Experience

T-MOBILE USA, Inc.; Deer Park (NY); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Holidays

Parental and family leave

Discounts

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate in New York. You will engage customers, demonstrate technology and service options, and guide shoppers through the purchase journey.

The role emphasizes customer interaction, digital tool use, and service-plan recommendations in a fast-paced retail setting. Candidates should have a High School Diploma or GED and 6 months of customer service or sales experience is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience preferred.
• Ability to learn and utilize digital tools to demonstrate plans and features.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Undertake other duties as assigned by management.

Skills

Communication

Customer Service

Sales

Teamwork

Change Agility

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate in New York. You will engage customers, demonstrate technology and service options, and guide shoppers through the purchase journey.

The role emphasizes customer interaction, digital tool use, and service-plan recommendations in a fast-paced retail setting. Candidates should have a High School Diploma or GED and 6 months of customer service or sales experience is preferred.