Mobile Retail Sales Pro — Elevate Tech & Service

T-MOBILE USA, Inc.; El Campo (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a position in retail operations to engage customers and guide their technology and service needs in a fast-paced store setting.

The role focuses on building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey, with emphasis on customer interaction skills and effective use of digital resources.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience in a Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a position in retail operations to engage customers and guide their technology and service needs in a fast-paced store setting.

The role focuses on building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey, with emphasis on customer interaction skills and effective use of digital resources.