Mobile Sales Associate – Tech & Service (Stock Grant Eligible)

T-Mobile USA; High Ridge (MO); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Money coaches

Paid time off

Résumé du poste

T-Mobile USA in the United States is seeking a Mobile Associate to deliver personalized technology and service solutions in a fast-paced retail setting. You will learn product knowledge, demonstrate features, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and effective service plan recommendations. You will complete training, collaborate with colleagues across channels, and contribute to a seamless customer experience while

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile USA in the United States is seeking a Mobile Associate to deliver personalized technology and service solutions in a fast-paced retail setting. You will learn product knowledge, demonstrate features, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, digital tool usage, and effective service plan recommendations. You will complete training, collaborate with colleagues across channels, and contribute to a seamless customer experience while