Mobile Sales Associate — Tech & Customer Experience

T-Mobile; Raleigh (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical insurance

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

Role emphasizes effective communication, customer service, and teamwork while leveraging digital tools. Training is provided, with opportunities for growth and benefits aligned with a large national employer.

Qualifications

• Must have high school diploma or GED.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans and product features using digital tools.
• Complete required training to build knowledge of retail processes and wireless technology.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

Role emphasizes effective communication, customer service, and teamwork while leveraging digital tools. Training is provided, with opportunities for growth and benefits aligned with a large national employer.