Mobile Sales Pro — Growth, Training & Stock Grants

T-Mobile USA; Bell Gardens (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

T-Mobile USA is seeking a Retail Associate to engage customers and guide them through technology and service solutions in a fast-paced retail environment.

The role focuses on building product knowledge, demonstrating features, and delivering personalized service while using digital tools. Training is provided to enhance knowledge of retail processes and wireless innovations, with a path toward greater responsibilities within the team.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging people

Change agility

Education

High School Diploma

Job description

T-Mobile USA is seeking a Retail Associate to engage customers and guide them through technology and service solutions in a fast-paced retail environment.

The role focuses on building product knowledge, demonstrating features, and delivering personalized service while using digital tools. Training is provided to enhance knowledge of retail processes and wireless innovations, with a path toward greater responsibilities within the team.