Mobile Sales Associate: Earn, Grow with Stock Rewards

T-Mobile US Inc.; Davenport (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers with technology and service recommendations in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and strong relationships.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided to grow within a dynamic team and a caring, equal-opportunity environment.

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Change Agility

Engaging People

Multitasking

Teamwork Orientation

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers with technology and service recommendations in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and strong relationships.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training is provided to grow within a dynamic team and a caring, equal-opportunity environment.