Mobile Sales and Tech Solutions Associate

T-Mobile; Kennewick (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Paid time off

Paid holidays (up to 12)

Job summary

T-Mobile is hiring for a front-line role focused on customer service and sales in a fast-paced retail setting. You will learn to demonstrate device features, services, and network benefits through digital tools while assisting customers with their technology needs.

The role emphasizes relationship-building, training completion, and contributing to a smooth customer experience. It offers an inclusive benefits program and opportunities for growth within the company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a front-line role focused on customer service and sales in a fast-paced retail setting. You will learn to demonstrate device features, services, and network benefits through digital tools while assisting customers with their technology needs.

The role emphasizes relationship-building, training completion, and contributing to a smooth customer experience. It offers an inclusive benefits program and opportunities for growth within the company.