Mobile Tech Sales Associate

T-Mobile; Northwood (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health, dental & vision insurance

Job summary

T-Mobile is hiring for a retail role focused on assisting customers with devices, plans, and services in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey while developing communication and sales skills.

The position emphasizes customer interaction, digital tool usage, and service recommendations to enhance loyalty and satisfaction.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to help customers understand and engage.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management as needed.

Skills

Communication

Customer Service

Sales

Teamwork Orientation

Multitasking

Engaging People

Change Agility

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail role focused on assisting customers with devices, plans, and services in a fast-paced environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey while developing communication and sales skills.

The position emphasizes customer interaction, digital tool usage, and service recommendations to enhance loyalty and satisfaction.