Mobile Retail Tech & Service Specialist

T-MOBILE USA, Inc.; Lakeland (FL); Vor Ort; USD 41.000 - 46.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family benefits

Mobile service discounts

Transit benefits

Zusammenfassung

T-Mobile USA, Inc. is seeking a Mobile Associate in Lakeland, FL to engage customers and provide personalized technology and service solutions.

You will use digital tools to demonstrate network coverage and benefits, while building customer relationships in a fast-paced retail environment. The role includes on-the-job training, advancement to Mobile Expert, and earning potential through incentives and stock grants, with a baseline hourly pay and training pay.

Qualifikationen

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Kenntnisse

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Ausbildung

High School Diploma/GED

Tools

Digital tools

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Mobile Associate in Lakeland, FL to engage customers and provide personalized technology and service solutions.

You will use digital tools to demonstrate network coverage and benefits, while building customer relationships in a fast-paced retail environment. The role includes on-the-job training, advancement to Mobile Expert, and earning potential through incentives and stock grants, with a baseline hourly pay and training pay.