Mobile Retail Tech Sales Specialist

T-Mobile US Inc.; Rancho Cordova (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Tuition assistance

Flexible spending account

Life insurance

Disability insurance

Job summary

T-Mobile USA, Inc. in Rancho Cordova, CA is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and guide service plans in a fast-paced store environment.

Role emphasizes product knowledge, digital tool usage, and building customer relationships.6 months of retail experience preferred; HS diploma required. Competitive hourly pay with training and strong benefits package await successful candidates.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Change agility and strong communication skills required.
• Customer problem solving and service orientation essential.
• Ability to engage customers and work in a team environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Rancho Cordova, CA is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and guide service plans in a fast-paced store environment.

Role emphasizes product knowledge, digital tool usage, and building customer relationships.6 months of retail experience preferred; HS diploma required. Competitive hourly pay with training and strong benefits package await successful candidates.