Mobile Retail Sales Associate - Tech Solutions & Service

T-Mobile US Inc.; Woodland (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family support

Disability insurance

Transit benefits

Home internet discount

Job summary

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and assisting customers throughout their shopping journey, with emphasis on customer satisfaction and digital resource use. The position requires delivering personalized technology and service solutions, completing training, and collaborating with teammates to

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Knowledge, Skills and Abilities include Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People, Multitasking, Sales, Teamwork Orientation (Required).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and assisting customers throughout their shopping journey, with emphasis on customer satisfaction and digital resource use. The position requires delivering personalized technology and service solutions, completing training, and collaborating with teammates to