Mobile Retail Specialist — Tech Solutions & Service

T-Mobile; Honolulu (HI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Relocation bonus

Sign-on bonus

Annual stock grant

Employee stock purchase plan

Job summary

T-Mobile in Honolulu, HI is seeking a Mobile Associate to support retail operations by delivering personalized technology and service solutions.

You will learn product knowledge, use digital tools, and participate in training, with opportunities for on-the-job development, incentives, and stock-based rewards. This role emphasizes customer interactions, teamwork, and contributing to a positive shopping experience.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Legal right to work in US

Education

High School Diploma/GED (Required)

6 months of customer service/sales experience (Preferred)

Job description

T-Mobile in Honolulu, HI is seeking a Mobile Associate to support retail operations by delivering personalized technology and service solutions.

You will learn product knowledge, use digital tools, and participate in training, with opportunities for on-the-job development, incentives, and stock-based rewards. This role emphasizes customer interactions, teamwork, and contributing to a positive shopping experience.