Mobile Retail Specialist — Tech & Service Solutions

T-Mobile; Littleton (MA); On-site; USD 26,863 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-Mobile is hiring for a role that supports retail operations by engaging customers and meeting their technology needs. The ideal candidate should possess a High School Diploma or GED and preferably have 6 months experience in customer service or sales. Essential responsibilities include providing personalized tech solutions, utilizing digital tools, and collaborating with team members. The position offers a base pay of $19.50 per hour, with additional incentives, and benefits such as health insurance and a 401(k) plan.

Qualifications

• Passion for customer advocacy and connecting with customers.
• Competitive drive to succeed in a fast-paced environment.
• Willingness to work with peers and leaders to enhance customer experiences.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools for network coverage and product demonstrations.
• Complete training on retail processes and wireless technology.

Skills

Customer service skills

Sales proficiency

Ability to use digital tools

Team collaboration

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile is hiring for a role that supports retail operations by engaging customers and meeting their technology needs. The ideal candidate should possess a High School Diploma or GED and preferably have 6 months experience in customer service or sales. Essential responsibilities include providing personalized tech solutions, utilizing digital tools, and collaborating with team members. The position offers a base pay of $19.50 per hour, with additional incentives, and benefits such as health insurance and a 401(k) plan.