Mobile Retail Specialist - Tech & Service Sales

T-Mobile; Cleveland (TN); Sur place; USD 41 000 - 43 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental and vision insurance

Tuition assistance

Résumé du poste

T-Mobile is hiring in Cleveland, TN to support retail operations by helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes digital tools, onboarding training, and delivering a great in-store experience. Qualifications include a High School Diploma or GED and at least 6 months in customer service or sales.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile is hiring in Cleveland, TN to support retail operations by helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes digital tools, onboarding training, and delivering a great in-store experience. Qualifications include a High School Diploma or GED and at least 6 months in customer service or sales.