In-Store Mobile Tech Specialist

T-Mobile; Clarksville (TN); On-site; USD 42,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Job summary

T-Mobile is hiring in Clarksville, TN to support retail operations by engaging customers and guiding their technology and service needs. You will build product knowledge, demonstrate solutions, and assist throughout the shopping journey to enhance satisfaction and loyalty.

Role emphasizes customer interaction, digital tool usage, and service plan recommendations, with training and growth opportunities as part of a vibrant team culture.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring in Clarksville, TN to support retail operations by engaging customers and guiding their technology and service needs. You will build product knowledge, demonstrate solutions, and assist throughout the shopping journey to enhance satisfaction and loyalty.

Role emphasizes customer interaction, digital tool usage, and service plan recommendations, with training and growth opportunities as part of a vibrant team culture.