Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Olathe (KS); On-site; USD 20,457 - 29,136; Full time

Job summary

T-MOBILE USA, Inc. is seeking a team member to support retail operations by engaging customers and facilitating their technology needs. The ideal candidate will develop product knowledge to enhance customer satisfaction in a fast-paced environment.

Responsibilities include providing personalized technology solutions, utilizing digital tools for customer understanding, and collaborating with colleagues. A High School Diploma and ability to work in a team are required.

Compensation includes an hourly base pay of $18.00 plus training pay.

Qualifications

• Passionate customer advocate with a competitive drive.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Willing to work alongside peers and store leaders.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training on retail processes.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Customer advocacy

Sales proficiency

Digital tool utilization

Collaboration

Performance balance

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a team member to support retail operations by engaging customers and facilitating their technology needs. The ideal candidate will develop product knowledge to enhance customer satisfaction in a fast-paced environment.

Responsibilities include providing personalized technology solutions, utilizing digital tools for customer understanding, and collaborating with colleagues. A High School Diploma and ability to work in a team are required.

Compensation includes an hourly base pay of $18.00 plus training pay.