Mobile Expert: Retail Tech Sales & Growth Benefits

T-MOBILE USA, Inc.; Palmdale (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment.

The role emphasizes customer service, sales proficiency, and the use of digital tools to showcase network coverage and benefits. Training will be provided, and the position offers opportunities for growth and competitive pay.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment.

The role emphasizes customer service, sales proficiency, and the use of digital tools to showcase network coverage and benefits. Training will be provided, and the position offers opportunities for growth and competitive pay.