Mobile Retail Specialist: Customer Education & Upsell

Regional Client; Cape Coral (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Comcast Advertising is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience for Xfinity Mobile. You will help with mobile activations, customer education, and in-store operations to ensure customer confidence and satisfaction.

The role emphasizes teamwork, problem solving, and a proactive approach to upselling accessories and ensuring a clean, well-organized store environment.

Qualifications

• Team-driven environment preferred.
• Strong problem-solving skills to resolve customer questions.

Responsibilities

• Assist with mobile activations and customer education.
• Support in-store operations to maintain a clean, organized environment.
• Upsell accessories to enhance customer experience and satisfaction.

Skills

Teamwork

Problem solving

Upselling

Job description

Comcast Advertising is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience for Xfinity Mobile. You will help with mobile activations, customer education, and in-store operations to ensure customer confidence and satisfaction.

The role emphasizes teamwork, problem solving, and a proactive approach to upselling accessories and ensuring a clean, well-organized store environment.