Mobile Retail Sales Star — Elevate Customer Experience

T-Mobile; Fort Wayne (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical/dental/vision insurance

Job summary

T-Mobile in Fort Wayne, IN is hiring for a retail associate role focused on helping customers understand and select technology and service solutions. You will build product knowledge, demonstrate features, and guide customers through their shopping journey in a fast-paced environment.

Early success relies on strong communication, customer service and sales skills, plus the ability to work with digital tools and learn retail processes.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile in Fort Wayne, IN is hiring for a retail associate role focused on helping customers understand and select technology and service solutions. You will build product knowledge, demonstrate features, and guide customers through their shopping journey in a fast-paced environment.

Early success relies on strong communication, customer service and sales skills, plus the ability to work with digital tools and learn retail processes.