Mobile Retail Advisor - Growth, Stock & Benefits

T-MOBILE USA, Inc.; Cinnaminson Township (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Health, dental, vision insurance

Paid time off & holidays

Flexible spending account

Job summary

Join T-Mobile USA, Inc. as a Mobile Associate in a fast-paced retail environment in New Jersey.

You will engage customers, demonstrate technology and service options, and guide them through the shopping journey while building product knowledge and digital skills. The role emphasizes customer interaction, problem solving, and teamwork, with on-the-job training, competitive base pay, and access to annual stock grants and employee stock purchase plans.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Change agility

Multitasking

Teamwork

Customer problem solving

Engaging people

Age 18+

Authorized to work in US

Education

High School Diploma/GED

Job description

Join T-Mobile USA, Inc. as a Mobile Associate in a fast-paced retail environment in New Jersey.

You will engage customers, demonstrate technology and service options, and guide them through the shopping journey while building product knowledge and digital skills. The role emphasizes customer interaction, problem solving, and teamwork, with on-the-job training, competitive base pay, and access to annual stock grants and employee stock purchase plans.