Mobile Retail Associate: Stock Grants & Growth

T-Mobile; Farmington (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Stock Grants

Paid Time Off

Stock Purchase Plan

Paid Holidays

Job summary

T-Mobile is seeking a candidate to support retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training and team collaboration are key, with opportunities for growth within a fast-paced environment.

Qualifications

• Must have customer service experience and ability to engage with customers in a retail setting.
• Strong communication and problem-solving skills are required to assist customers effectively.
• Basic sales aptitude and teamwork are essential for success in this role.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and plan options using digital tools.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to deliver a seamless customer experience.
• Support additional duties as assigned by management.

Skills

Customer Service

Communication

Sales

Change Agility

Teamwork

Multitasking

Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is seeking a candidate to support retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations. Training and team collaboration are key, with opportunities for growth within a fast-paced environment.