Mobile Retail Sales Specialist - Growth & Stock Benefits

T-Mobile US Inc.; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical, dental & vision insurance

Job summary

T-Mobile US Inc. is hiring for a retail associate role focused on helping customers with technology products and services in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey using digital tools.

The position emphasizes customer interaction, upselling service plans, and delivering a positive shopping experience. Training is provided, with a path to engage in stock grants and employee stock purchase plans as

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Excellent communication and customer service skills required.
• Ability to learn and use digital tools and demonstrate products and plans.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is hiring for a retail associate role focused on helping customers with technology products and services in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey using digital tools.

The position emphasizes customer interaction, upselling service plans, and delivering a positive shopping experience. Training is provided, with a path to engage in stock grants and employee stock purchase plans as