Mobile Retail Sales Pro - Training, Stock & Growth

T-MOBILE USA, Inc.; Breaux Bridge (LA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced shopping environment.

You will build product knowledge, demonstrate features and plan options, and support customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and training to advance knowledge of wireless products, plans, and processes.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma/GED

6 months experience in customer service or sales

Job description

T-Mobile USA, Inc. is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced shopping environment.

You will build product knowledge, demonstrate features and plan options, and support customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and training to advance knowledge of wireless products, plans, and processes.