Mobile Retail Sales Specialist

T-Mobile; Sherwood (OR); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and stock grants

Paid time off and holidays

Job summary

T-Mobile is hiring Mobile Associates to engage customers, demonstrate technology and service plans, and guide shoppers through a fast-paced experience. The role emphasizes product knowledge, strong customer interaction, and use of digital tools to enhance understanding and satisfaction.

Successful candidates will develop skills in retail processes, technology solutions, and teamwork, while contributing to a high-quality customer journey.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer-centric attitude

Sales oriented

Team collaboration

Communication skills

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to engage customers, demonstrate technology and service plans, and guide shoppers through a fast-paced experience. The role emphasizes product knowledge, strong customer interaction, and use of digital tools to enhance understanding and satisfaction.

Successful candidates will develop skills in retail processes, technology solutions, and teamwork, while contributing to a high-quality customer journey.