Mobile Retail Sales Specialist

T-Mobile USA; Alcoa (TN); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Annual Stock Grant

Employee Stock Purchase Plan

Stock awards

Zusammenfassung

T-Mobile USA is hiring a Retail Associate to engage customers, showcase technology solutions, and guide them through their shopping journey. The role emphasizes building product knowledge, effective use of digital tools, and delivering a high-quality customer experience in a fast-paced retail setting.

Responsibilities include achieving customer satisfaction, collaborating across channels, and participating in training to stay current with wireless technology innovations.

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Familiarity with digital tools and service platforms is a plus

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer Service

Sales

Communication

Teamwork

Multitasking

Problem Solving

Engaging People

Change Agility

Ausbildung

High School Diploma/GED

Tools

POS systems

Jobbeschreibung

T-Mobile USA is hiring a Retail Associate to engage customers, showcase technology solutions, and guide them through their shopping journey. The role emphasizes building product knowledge, effective use of digital tools, and delivering a high-quality customer experience in a fast-paced retail setting.

Responsibilities include achieving customer satisfaction, collaborating across channels, and participating in training to stay current with wireless technology innovations.