Mobile Retail Sales Pro: Training, Growth, Perks

T-MOBILE USA, Inc.; Spring (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Retail Customer Associate to engage customers, explain technology and service options, and guide them through their shopping journey. You will build product knowledge, demonstrate features, and help customers find the best solutions.

The role emphasizes strong customer interaction, digital tool proficiency, and service plan recommendations, with training provided and opportunities for growth within a supportive team environment.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving skills essential.

Responsibilities

• Provide personalized tech and service recommendations to customers.
• Demonstrate network coverage and plan features using digital tools.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with teammates to ensure a seamless customer experience.
• Support store operations and other duties as assigned.

Job description

T-Mobile USA, Inc. is hiring a Retail Customer Associate to engage customers, explain technology and service options, and guide them through their shopping journey. You will build product knowledge, demonstrate features, and help customers find the best solutions.

The role emphasizes strong customer interaction, digital tool proficiency, and service plan recommendations, with training provided and opportunities for growth within a supportive team environment.