Mobile Retail Sales Pro

T-Mobile US Inc.; Fairview Park (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. offers a retail associate role focused on helping customers with technology and service needs in a fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to ensure satisfaction and loyalty.

The role emphasizes strong communication, multitasking, and teamwork, with on-the-job training and opportunities for growth within the company. We value customer-first experiences and ongoing development.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. offers a retail associate role focused on helping customers with technology and service needs in a fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey to ensure satisfaction and loyalty.

The role emphasizes strong communication, multitasking, and teamwork, with on-the-job training and opportunities for growth within the company. We value customer-first experiences and ongoing development.