Mobile Retail Sales Pro — Customer Tech Solutions

T-Mobile US Inc.; Virginia Beach (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) & stock grants

Paid time off & holidays

Employee stock purchase plan

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role in the United States. The position focuses on customer service and sales, using digital tools to explain network coverage and services.

Training and product demonstrations are key parts of the job to ensure a seamless customer experience. Employment offers comprehensive benefits, including medical, dental, vision, 401(k), stock grants, paid time off, and paid holidays.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in customer service or sales preferred.
• Ability to engage customers and demonstrate products.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products, services, systems and processes.
• Engage customers by exploring needs and providing hands-on demonstrations.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate role in the United States. The position focuses on customer service and sales, using digital tools to explain network coverage and services.

Training and product demonstrations are key parts of the job to ensure a seamless customer experience. Employment offers comprehensive benefits, including medical, dental, vision, 401(k), stock grants, paid time off, and paid holidays.