Mobile Retail Sales Pro — Customer‑Driven Tech Solutions

T-MOBILE USA, Inc.; Thornton (CO); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Stock grant

401(k)

Paid time off

Employee discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to deliver personalized device and service solutions, using digital tools to demonstrate network coverage and benefits. The role requires reliable communication, problem solving, and a customer-focused attitude.

Qualifications

• Requires a High School diploma or GED.
• Minimum 6 months in customer service or sales, retail environment preferred.
• Strong communication, problem solving and sales skills expected.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to demonstrate network coverage and service benefits.
• Complete training to gain knowledge of products, services, systems and processes.
• Engage customers by identifying needs and giving hands-on product demonstrations.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to deliver personalized device and service solutions, using digital tools to demonstrate network coverage and benefits. The role requires reliable communication, problem solving, and a customer-focused attitude.