Mobile Retail Sales Pro — Tech Solutions & Service

T-Mobile; Hobbs (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate solutions throughout the shopping journey.

You’ll receive on-the-job training with hourly training pay, potential promotion to Mobile Expert, and an annual incentive target. Benefits include medical, dental, vision, 401(k), stock grants, PTO, and discounts on mobile services.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred, Retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Communication

Customer Service

Sales

Change Agility

Customer Problem Solving

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate solutions throughout the shopping journey.

You’ll receive on-the-job training with hourly training pay, potential promotion to Mobile Expert, and an annual incentive target. Benefits include medical, dental, vision, 401(k), stock grants, PTO, and discounts on mobile services.