Mobile Retail Sales Pro: Tech Solutions & Customer Wins

T-Mobile; Appleton (WI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health, dental, and vision insurance

Flexible spending account

Parental leave

Tuition assistance

Transit programs

Job summary

T-Mobile is hiring for a Retail Associate role in the United States. You will engage customers, demonstrate technology, and recommend service plans to meet individual needs, while building product knowledge and delivering a positive shopping experience.

The position emphasizes customer service, collaboration across channels, and ongoing training. Competitive base pay, benefits, and opportunities for stock grants and career growth are highlighted.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales in retail preferred.
• Strong communication and customer service skills.
• Ability to upsell and recommend service plans.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes and wireless innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on additional duties as assigned by management.

Skills

Customer Service

Communication

Sales

Problem Solving

Multitasking

Teamwork

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate role in the United States. You will engage customers, demonstrate technology, and recommend service plans to meet individual needs, while building product knowledge and delivering a positive shopping experience.

The position emphasizes customer service, collaboration across channels, and ongoing training. Competitive base pay, benefits, and opportunities for stock grants and career growth are highlighted.