Mobile Retail Sales Pro: Delight Customers with Tech

T-MOBILE USA, Inc.; Gospel Ridge (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Stock grants

Benefits package

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment. You will learn technology solutions, explain service plans, and guide shoppers through their purchase journey while delivering friendly, helpful service.

Key requirements include a High School Diploma or GED and at least 6 months of customer service or retail sales experience. You’ll benefit from extensive training, benefits, and opportunities in a supportive team.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

Change Agility

Legally Authorized to Work

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment. You will learn technology solutions, explain service plans, and guide shoppers through their purchase journey while delivering friendly, helpful service.

Key requirements include a High School Diploma or GED and at least 6 months of customer service or retail sales experience. You’ll benefit from extensive training, benefits, and opportunities in a supportive team.