Mobile Retail Sales Pro — Tech Solutions & Stock Grants

T-Mobile; City of Albany (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

Stock purchase plan

Paid time off

12 paid holidays

Health insurance

Dental and vision

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, explain technology and service options, and guide them through their shopping journey in a fast-paced retail setting.

You will develop product knowledge, demonstrate plans and devices using digital tools, complete required training, and collaborate with colleagues to ensure a seamless customer experience. Applicants should have a High School Diploma/GED and at least 6 months of customer service or sales experience; strong

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Deliver personalized technology and service solutions through customer-service and sales excellence.
• Use digital tools to show network coverage, plans, and features to customers.
• Complete training to learn retail processes, systems, and wireless technology.
• Collaborate across channels to ensure seamless customer experience and team initiatives.
• Handle other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, explain technology and service options, and guide them through their shopping journey in a fast-paced retail setting.

You will develop product knowledge, demonstrate plans and devices using digital tools, complete required training, and collaborate with colleagues to ensure a seamless customer experience. Applicants should have a High School Diploma/GED and at least 6 months of customer service or sales experience; strong