Mobile Retail Sales Pro: Tech Solutions & Stock Grants

T-Mobile; Wilmington (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Annual holidays

Job summary

T-Mobile is hiring for a frontline retail role that focuses on delivering personalized technology and service solutions to customers. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service-plan recommendations to boost satisfaction and loyalty. Training is provided to grow your retail skills and product expertise.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in Retail is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Assist with additional duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a frontline retail role that focuses on delivering personalized technology and service solutions to customers. You will build product knowledge, demonstrate features, and guide customers through their shopping journey.

The position emphasizes customer interaction, digital tool usage, and service-plan recommendations to boost satisfaction and loyalty. Training is provided to grow your retail skills and product expertise.