Mobile Retail Sales Pro: Tech Solutions & Customer Joy

T-Mobile; Cheraw (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

401(k)

Job summary

At T-Mobile, Retail Associates engage customers in a fast-paced store environment to understand technology needs and recommend service plans. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to deliver an exceptional experience.

The role emphasizes customer interaction, digital tool usage, and teamwork to support sales goals and strong customer loyalty across channels.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Ability to use digital tools and learn retail systems.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Engaging People

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, Retail Associates engage customers in a fast-paced store environment to understand technology needs and recommend service plans. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to deliver an exceptional experience.

The role emphasizes customer interaction, digital tool usage, and teamwork to support sales goals and strong customer loyalty across channels.