Mobile Retail Sales Pro - Tech Solutions & Customer Delight

T-Mobile; Beaver Dam (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical, dental and vision insurance

Parental leave

Tuition assistance

Commuter and transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will build product knowledge and demonstrate solutions to guide customers through their shopping journey.

Responsibilities include delivering personalized technology solutions, collaborating with teammates, and completing required training to stay current on wireless innovations. Growth and incentives are part of the role.

Qualifications

• High School diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Must be at least 18 years old and legally authorized to work in the United States.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions.
• Demonstrate network coverage and product features using digital tools.
• Complete training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Legally authorized to work in the US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will build product knowledge and demonstrate solutions to guide customers through their shopping journey.

Responsibilities include delivering personalized technology solutions, collaborating with teammates, and completing required training to stay current on wireless innovations. Growth and incentives are part of the role.